Orders & Shipping

Articles

What is your "Return to Sender" policy?

If your package(s) are returned to us because you were not home to collect the item(s), you gave us the wrong address, or for any other reason, we are happy to send them back however there will be a shipping cost surcharge. Please email us at info@do

When will I receive my order?

Please allow 5 to 7 business days to receive your order. If it takes longer, please email us at [email protected].

Do you ship to PO boxes?

Please email us at [email protected] to get a shipping quote.

How do I change my shipping address?

If your order is shipping to an incorrect address, please email us at [email protected].

International Shipping

We ship anywhere in the world. If you live outside of Canada or the United States, please see below for the average shipping rates (USD) per region. Tip💡☝️: We can fit two Doggy Bathrooms in the same box for the same shipping price as one. This coul

How much is shipping?

We offer free standard shipping on all orders over $99 in Canada (some exceptions apply). For orders less than $99 our standard shipping costs are shown at checkout.